Analysis
We dispatch a technician to your company to conduct a "site survey". Our certified technician will take inventory of what you have, how many users, make and model of the system, part numbers, software release, and OS.
After the "site survey," Sharp Communications will assess the current business communication uses and requirements and discuss with you future wants and needs to evaluate a solution that will accommodate and grow with your business.
Planning
Our Planning Services span all communications technologies - voice, data, and wireless - to assist in deploying new networks, migrating to packet, or deploying new network elements to increase communication and meet your business goals.
Planning consists of:
- Voiceover IP Network Check
- PBX Quality Check
- Any additional services that may be done
Design
Sharp Communication’s engineering team can design a customized end-to-end solution that meets your needs and your future goals. Current Technology and Applications, provided by Vodavi, include: voice, data, wireless, and converged technologies – to create new PBX and Key-system networks, or enhance existing networks to ultimately meet your business goals.
Cable Installation
Building a new building? Adding another computer to the LAN? ...
Whether a single drop or hundreds, we can provide all the network and telephone cabling installation services that your company requires.
We install computer network wiring (Category 5, 6 & 7), phone wiring (digital & analog), as well as audio and video (RG-6 coaxial) cable. Installation includes everything; all cable, jacks, termination, testing & documentation.
We perform every part of the job for computer, phone, audio and video wiring. You deal with a single company, avoiding delays, confusion and extra expense.
We can handle large networks with hundreds of drops, or small 1 to 10 drop offices; and we can provide the appropriate type of termination and cable management based on the size of your network.
Our wiring runs are neat and well labeled for future reference, and are tested end-to-end for connectivity and speed.
We install a quality Category 5 enhanced wiring system so it will not only support the two current Ethernet standards; 10baseT and 100baseT, but it will also support Gigabit Ethernet - the latest and fastest cabling and transmission standard. This ensures that our customers get the maximum service life from the installation.
Paging and Intercom Installation
In addition to the sales and service of telephone systems, we sell and install paging and intercom systems.
Implementation
We will pre-install all needed hardware and program the components. Upon the cut-over date, we will have tested and backed up all information on the new and previous system.
Our Certified Technicians will install in a timely manner and will ensure that the solution is fully functional and operational.
| Service/Repair |
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While we specialize in Vodavi Products, we also service many other brands of telephone systems including:
- ROLM
- ALTIGEN
- AVAYA/LUCENT
- NORTEL
- TOSHIBA
- EXECUTONE
- COMDIAL
- NITSUKO America
- PANASONIC
- PRAXON
- BIZFON
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Maintenance
As a Vodavi Dealer, Sharp Communications offers a variety of maintenance levels. Sharp Communications can also customize a maintenance package to suit your specific requirements.
Maintenance includes, but is not limited to:
- Telephone Support
- Control Center Receipt of Calls
- Dispatching Certified Technician(s)
- Preventative Maintenance
- Remote-Alarm Notification
- Backup and Restore Services
- Move, Adds, and Changes (MAC)
- Reporting
- Software Upgrades
- Cabling
Support
Sharp Communications strongly believes that commitment and integrity are key factors in providing great customer support. We have an internal service team that will provide over-the-phone support, or when needed, dispatch a technician to your site. Sharp Communications is here to provide your company with the best continued long-term service experience.
Whatever the need, by calling 513-612-8200, you will be connected to our Dispatch team for service and support, or to your account manager to ask questions or place an order.
Residential Wiring - New Install and Additions
We provide professional telephone wiring for your residence. We look for ways to install telephone wiring without running wiring up hallways and over doors if possible. Our first choice is thru the attic or other ways that will leave the least amount of wire showing, if any.
Residential Wiring - Updates and Repairs
Who do you turn to when the phone company says, "The problem is the wiring inside your home?" We can help. We will trouble-shoot your problem and repair the inside problem.
Want to upgrade your home wiring or phone system? We can guide you in the options available and suggest a solution that will fit your needs.
Cable Wiring
Adding another computer to the LAN? ... or switching to a Digital Telephone System?
We can provide all the network and telephone cabling installation services that your home requires.
We install computer network wiring (Category 5, 6 & 7), phone wiring (digital & analog), as well as audio and video (RG-6 coaxial) cable. Installation includes everything; all cable, jacks, termination, testing & documentation.
We perform every part of the job for computer, phone, audio and video wiring. You deal with a single company, avoiding delays, confusion and extra expense.
Our wiring runs are neat and well labeled for future reference, and are tested end-to-end for connectivity and speed.
We install a quality Category 5 enhanced wiring system so it will not only support the two current Ethernet standards; 10baseT and 100baseT, but it will also support Gigabit Ethernet - the latest and fastest cabling and transmission standard. This ensures that our customers get the maximum service life from the installation.
New/Updated Home Phone System
We will evaluate your needs and recommend the appropriate equipment for your home communication needs. We install and service all products from start to finish. We will even explain how to program and operate the features of your new phones.
